I tried to open my yahoo mail in another countr...

A Yahoo customer review by GetHuman user ~sheidu Ramat from November 22nd, 2017

Background on ~sheidu Ramat's case

GetHuman: ~sheidu Ramat - can you tell our other Yahoo customers when your case took place?
~sheidu Ramat: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Yahoo, and if so, how?
~sheidu Ramat: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~sheidu Ramat a list of common Yahoo problems)
~sheidu Ramat: "Hacked account" was why I was trying to contact.

~sheidu Ramat's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sheidu Ramat: I tried to open my yahoo mail in another country and they were asking me a security questions which I did not have the idea and then they locked my account.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~sheidu Ramat: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sheidu Ramat: I'd give them a two out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~sheidu Ramat: For that I would say three out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~sheidu Ramat: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sheidu Ramat taken from his Yahoo customer service problem that occurred on November 21st, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~sheidu Ramat's Yahoo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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