Yahoo: I waited on hold for ** minutes then some idiot...
A Yahoo customer review by GetHuman user ~Crappy Yahoo Service from November 19th, 2017
Background on ~Crappy Yahoo Service's case
GetHuman: ~Crappy Yahoo Service - can you tell our other Yahoo customers when your case took place?
~Crappy Yahoo Service: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Crappy Yahoo Service a list of common Yahoo problems)
~Crappy Yahoo Service: "Technical support" was why I was trying to contact.
~Crappy Yahoo Service's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Crappy Yahoo Service: I waited on hold for ** minutes then some idiot asked me to change my browser and while I was doing that hung up on me. Your customer service is a complete joke just like your worthless email service.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Crappy Yahoo Service: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Crappy Yahoo Service: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Crappy Yahoo Service: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Crappy Yahoo Service: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Crappy Yahoo Service taken from his Yahoo customer service problem that occurred on November 16th, 2017.