Yahoo: PLEASE call back Please let me talk before putt...
A Yahoo customer review by GetHuman user ~Texas sized mad from November 23rd, 2017
Background on ~Texas sized mad's case
GetHuman: ~Texas sized mad - can you tell our other Yahoo customers when your case took place?
~Texas sized mad: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Texas sized mad a list of common Yahoo problems)
~Texas sized mad: "Ads Account Issue" was why I was trying to contact.
~Texas sized mad's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Texas sized mad: PLEASE call back Please let me talk before putting me on another forever hold. I want to reset my password. without it, I have no e-mail, I have to 'alternate address'.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Texas sized mad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Texas sized mad: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Texas sized mad: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Texas sized mad: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Texas sized mad taken from his Yahoo customer service problem that occurred on November 22nd, 2017.