Yahoo: if ur going to take care of your customers spen...

A Yahoo customer review by GetHuman user ~herbert foster from November 24th, 2017

Background on ~herbert foster's case

GetHuman: ~herbert foster - can you tell our other Yahoo customers when your case took place?
~herbert foster: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~herbert foster: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~herbert foster a list of common Yahoo problems)
~herbert foster: "Report people" was why I was trying to contact.

~herbert foster's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~herbert foster: if ur going to take care of your customers spend some money and hire some friggin help! ** mins. listening to music is unacceptable for any respectable business!
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~herbert foster: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~herbert foster: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~herbert foster: For that I would say two out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~herbert foster: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~herbert foster taken from his Yahoo customer service problem that occurred on November 19th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~herbert foster's Yahoo Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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