Yahoo: still waiting for someone to answer phone,* hou...
A Yahoo customer review by GetHuman user ~john groh from November 20th, 2017
Background on ~john groh's case
GetHuman: ~john groh - can you tell our other Yahoo customers when your case took place?
~john groh: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~john groh a list of common Yahoo problems)
~john groh: "Technical Support" was why I was trying to contact.
~john groh's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john groh: still waiting for someone to answer phone,* hours so i tried leaving my number *** *** ****,over an hour no call
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~john groh: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john groh: I'd give them a two out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~john groh: For that I would say three out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~john groh: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john groh taken from his Yahoo customer service problem that occurred on November 17th, 2017.