Your Best Mover Orlando: THIS IS A FAMILY OWNED BUSINESS, WHICH IS FINE...
A Your Best Mover Orlando customer review by GetHuman user ~TAMIKAH36 from November 13th, 2017
Background on ~TAMIKAH36's case
GetHuman: ~TAMIKAH36 - can you tell our other Your Best Mover Orlando customers when your case took place?
~TAMIKAH36: Yup. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Your Best Mover Orlando, and if so, how?
GetHuman: And which of these common Your Best Mover Orlando customer issues best describes the reason you wanted to talk to them?
(Shows ~TAMIKAH36 a list of common Your Best Mover Orlando problems)
~TAMIKAH36: "None of those really matches why I wanted to call Your Best Mover Orlando that day." was why I was trying to call.
~TAMIKAH36's review of Your Best Mover Orlando customer service
GetHuman: So how would you sum up your experience for GetHuman's Your Best Mover Orlando customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TAMIKAH36: THIS IS A FAMILY OWNED BUSINESS, WHICH IS FINE & ALL BUT THE CUSTOMER SERVICE IS EXTREMELY POOR! I WAS GREETED BY A MONO-TONED FELLOW WHO ANSWERED THE PHONE. HE SOUNDED AS IF HE WAS WAITING FOR HIS SHIFT TO END.. I EXPLAINED MY SITUATION AND ASKED FRO A QUOTE.. HE SAID "$**". I WAITED TO HEAR THE REST.. THERE WAS DEAD AIR. I ASKED HIM TO REPEAT HIMSELF THINKING THERE WOULD BE MORE BC, LETS FACE IT, WHERE ELSE CAN YOU MOVE AN ENTIRELY FURNISHED BED ROOM FOR $**?*HE SUCKED IS TEETH & SAID $***HR & $** SURCHARGE. I ASKED FOR AN EMAILED QUOTE HE SAID THAT WAS NOT POSSIBLE. I ASKED WHY & HE HUNG UP THE PHONE.. IF YOUR SERVICE IS THIS HORRIBLE B* I PAY HARD EARNED $$ THEN I CAN ONLY IMAGINE HOW YOU WOULD BE W* MY FURNITURE!! NO THANK YOU, EVER!!!!
GetHuman: Let's quantify your experience contacting Your Best Mover Orlando. On a scale of 1 to 5, how easy is it go get help on a Your Best Mover Orlando problem?
~TAMIKAH36: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TAMIKAH36: I'd give them a three out of five on communication.
GetHuman: And what about Your Best Mover Orlando's ability to quickly and effectively address your problem?
~TAMIKAH36: For that I would say one out of five.
GetHuman: And finally- any advice for other Your Best Mover Orlando customers?
~TAMIKAH36: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Your Best Mover Orlando to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TAMIKAH36 taken from his Your Best Mover Orlando customer service problem that occurred on November 5th, 2017.
Your Best Mover Orlando
1.00 of 5 stars | 2 reviews
~TAMIKAH36's Your Best Mover Orlando Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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