Zellers: I was prepared to wait the ** min wait time tha...
A Zellers customer review by GetHuman user ~miss elly from November 3rd, 2017
Background on ~miss elly's case
GetHuman: ~miss elly - can you tell our other Zellers customers when your case took place?
~miss elly: Yeah. It was morning, on October 26th.
GetHuman: Did you reach out to Zellers, and if so, how?
GetHuman: And which of these common Zellers customer issues best describes the reason you wanted to talk to them?
(Shows ~miss elly a list of common Zellers problems)
~miss elly: "Warranty claim" was why I was trying to call.
~miss elly's review of Zellers customer service
GetHuman: So how would you sum up your experience for GetHuman's Zellers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~miss elly: I was prepared to wait the ** min wait time that was displayed on the net. I was surpised when a voice came on about ** sec later.
GetHuman: Let's quantify your experience contacting Zellers. On a scale of 1 to 5, how easy is it go get help on a Zellers problem?
~miss elly: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~miss elly: I'd give them a one out of five on communication.
GetHuman: And what about Zellers's ability to quickly and effectively address your problem?
~miss elly: For that I would say one out of five.
GetHuman: And finally- any advice for other Zellers customers?
~miss elly: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Zellers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~miss elly taken from his Zellers customer service problem that occurred on October 26th, 2017.
Zellers
2.00 of 5 stars | 86 reviews
~miss elly's Zellers Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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