Zulily: Anita was very very helpful. Needed to cancel s...
A Zulily customer review by GetHuman user ~Lynda Godman from November 28th, 2017
Background on ~Lynda Godman's case
GetHuman: ~Lynda Godman - can you tell our other Zulily customers when your case took place?
~Lynda Godman: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Zulily, and if so, how?
GetHuman: And which of these common Zulily customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynda Godman a list of common Zulily problems)
~Lynda Godman: "Returns" was why I was trying to call.
~Lynda Godman's review of Zulily customer service
GetHuman: So how would you sum up your experience for GetHuman's Zulily customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynda Godman: Anita was very very helpful. Needed to cancel some orders because of sizes. Took care of the situation.
GetHuman: Let's quantify your experience contacting Zulily. On a scale of 1 to 5, how easy is it go get help on a Zulily problem?
~Lynda Godman: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynda Godman: I'd give them a five out of five on communication.
GetHuman: And what about Zulily's ability to quickly and effectively address your problem?
~Lynda Godman: For that I would say four out of five.
GetHuman: And finally- any advice for other Zulily customers?
~Lynda Godman: Call them early in the day or late. Don't forget any personal or account information you might need for Zulily to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynda Godman taken from his Zulily customer service problem that occurred on November 18th, 2017.