Zynga: Been having gifts disappear now for months, wit...
A Zynga customer review by GetHuman user ~Linda Hill from November 1st, 2017
Background on ~Linda Hill's case
GetHuman: ~Linda Hill - can you tell our other Zynga customers when your case took place?
~Linda Hill: Sure. It was afternoon, on October 23rd.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Hill a list of common Zynga problems)
~Linda Hill: "Disabled Account" was why I was trying to call.
~Linda Hill's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Hill: Been having gifts disappear now for months, with the issue still unresolved, and no direct contact possible any longer. Facebook should do something about this.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Linda Hill: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Hill: I'd give them a three out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Linda Hill: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Linda Hill: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Hill taken from his Zynga customer service problem that occurred on October 23rd, 2017.