1 Sale a Day: Order placed, status never changed from 'proces...
A 1 Sale a Day customer review by GetHuman user ~emmett from November 11th, 2017
Background on ~emmett's case
GetHuman: ~emmett - can you tell our other 1 Sale a Day customers when your case took place?
~emmett: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to 1 Sale a Day, and if so, how?
GetHuman: And which of these common 1 Sale a Day customer issues best describes the reason you wanted to talk to them?
(Shows ~emmett a list of common 1 Sale a Day problems)
~emmett: "Track order" was why I was trying to call.
~emmett's review of 1 Sale a Day customer service
GetHuman: So how would you sum up your experience for GetHuman's 1 Sale a Day customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~emmett: Order placed, status never changed from 'processing'. Calls and emails to company never gave ETA* after three weeks cancelled order. There is one responder 'caroline' who must be only person at the shipping end who is clueless. Phone support promises 'we will escalate' but there is only one person! Avoid this outfit
GetHuman: Let's quantify your experience contacting 1 Sale a Day. On a scale of 1 to 5, how easy is it go get help on a 1 Sale a Day problem?
~emmett: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~emmett: I'd give them a one out of five on communication.
GetHuman: And what about 1 Sale a Day's ability to quickly and effectively address your problem?
~emmett: For that I would say four out of five.
GetHuman: And finally- any advice for other 1 Sale a Day customers?
~emmett: Call them early in the day or late. Don't forget any personal or account information you might need for 1 Sale a Day to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~emmett taken from his 1 Sale a Day customer service problem that occurred on November 9th, 2017.