1 Sale a Day: TERRIBLE!!!! The person who answers the phone...
A 1 Sale a Day customer review by GetHuman user ~Abi's LG from November 17th, 2017
Background on ~Abi's LG's case
GetHuman: ~Abi's LG - can you tell our other 1 Sale a Day customers when your case took place?
~Abi's LG: Yeah. It was afternoon, on November 7th.
GetHuman: Did you reach out to 1 Sale a Day, and if so, how?
GetHuman: And which of these common 1 Sale a Day customer issues best describes the reason you wanted to talk to them?
(Shows ~Abi's LG a list of common 1 Sale a Day problems)
~Abi's LG: "Warranty claim" was why I was trying to call.
~Abi's LG's review of 1 Sale a Day customer service
GetHuman: So how would you sum up your experience for GetHuman's 1 Sale a Day customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Abi's LG: TERRIBLE!!!! The person who answers the phone is not customer service!! She just tags the order to send an email!!! I waited * weeks for my order that came with holes in it. Tomorrow is ** days from the day that I received the order and contacted them. They are a member of the BBB, if i have not received a reply by tomorrow, i will file a complaint there.
GetHuman: Let's quantify your experience contacting 1 Sale a Day. On a scale of 1 to 5, how easy is it go get help on a 1 Sale a Day problem?
~Abi's LG: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Abi's LG: I'd give them a three out of five on communication.
GetHuman: And what about 1 Sale a Day's ability to quickly and effectively address your problem?
~Abi's LG: For that I would say two out of five.
GetHuman: And finally- any advice for other 1 Sale a Day customers?
~Abi's LG: Call them early in the day or late. Don't forget any personal or account information you might need for 1 Sale a Day to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Abi's LG taken from his 1 Sale a Day customer service problem that occurred on November 7th, 2017.