21st Century - Homeowners Insurance Co.: ASHLEY HAD ME FAX OVER NUMEROUS DOCUMENTS*TO GE...
A 21st Century - Homeowners Insurance Co. customer review by GetHuman user GetHuman-399793 from November 20th, 2017
Background on GetHuman-399793's case
GetHuman: GetHuman-399793 - can you tell our other 21st Century - Homeowners Insurance Co. customers when your case took place?
GetHuman-399793: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to 21st Century - Homeowners Insurance Co., and if so, how?
GetHuman: And which of these common 21st Century - Homeowners Insurance Co. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-399793 a list of common 21st Century - Homeowners Insurance Co. problems)
GetHuman-399793: "None of those really matches why I wanted to call 21st Century - Homeowners Insurance Co. that day." was why I was trying to call.
GetHuman-399793's review of 21st Century - Homeowners Insurance Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's 21st Century - Homeowners Insurance Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-399793: ASHLEY HAD ME FAX OVER NUMEROUS DOCUMENTS*TO GET REFUND CHECK IN MOTHER'S NAME CHANGED. A MONTH LATER TOLD IT COULD NOT BE DONE
GetHuman: Let's quantify your experience contacting 21st Century - Homeowners Insurance Co.. On a scale of 1 to 5, how easy is it go get help on a 21st Century - Homeowners Insurance Co. problem?
GetHuman-399793: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-399793: I'd give them a three out of five on communication.
GetHuman: And what about 21st Century - Homeowners Insurance Co.'s ability to quickly and effectively address your problem?
GetHuman-399793: For that I would say two out of five.
GetHuman: And finally- any advice for other 21st Century - Homeowners Insurance Co. customers?
GetHuman-399793: Call them early in the day or late. Don't forget any personal or account information you might need for 21st Century - Homeowners Insurance Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-399793 taken from his 21st Century - Homeowners Insurance Co. customer service problem that occurred on November 15th, 2017.
21st Century - Homeowners Insurance Co.
4.00 of 5 stars | 12 reviews
GetHuman-399793's 21st Century - Homeowners Insurance Co. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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