7-Eleven: He was rude

A 7-Eleven customer review by GetHuman user GetHuman-373565 from November 23rd, 2017

Background on GetHuman-373565's case

GetHuman: GetHuman-373565 - can you tell our other 7-Eleven customers when your case took place?
GetHuman-373565: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to 7-Eleven, and if so, how?
GetHuman-373565: I used the 800-255-0711 number I found for on the GetHuman 7-Eleven customer phone number page I was on: 7-Eleven Customer Service Phone Number
GetHuman: And which of these common 7-Eleven customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-373565 a list of common 7-Eleven problems)
GetHuman-373565: "Make a purchase" was why I was trying to call.

GetHuman-373565's review of 7-Eleven customer service

GetHuman: So how would you sum up your experience for GetHuman's 7-Eleven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-373565: He was rude
GetHuman: Let's quantify your experience contacting 7-Eleven. On a scale of 1 to 5, how easy is it go get help on a 7-Eleven problem?
GetHuman-373565: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-373565: I'd give them a two out of five on communication.
GetHuman: And what about 7-Eleven's ability to quickly and effectively address your problem?
GetHuman-373565: For that I would say one out of five.
GetHuman: And finally- any advice for other 7-Eleven customers?
GetHuman-373565: Call them early in the day or late. Don't forget any personal or account information you might need for 7-Eleven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-373565 taken from his 7-Eleven customer service problem that occurred on November 18th, 2017.

7-Eleven

3.00 of 5 stars | 18 reviews

GetHuman-373565's 7-Eleven Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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