7-Eleven: I called a week ago and had a problem with the...
A 7-Eleven customer review by GetHuman user GetHuman-367301 from November 20th, 2017
Background on GetHuman-367301's case
GetHuman: GetHuman-367301 - can you tell our other 7-Eleven customers when your case took place?
GetHuman-367301: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to 7-Eleven, and if so, how?
GetHuman: And which of these common 7-Eleven customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-367301 a list of common 7-Eleven problems)
GetHuman-367301: "Make a purchase" was why I was trying to call.
GetHuman-367301's review of 7-Eleven customer service
GetHuman: So how would you sum up your experience for GetHuman's 7-Eleven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-367301: I called a week ago and had a problem with the * eleven and still nothing thank u so much for varut about customers Keith **********
GetHuman: Let's quantify your experience contacting 7-Eleven. On a scale of 1 to 5, how easy is it go get help on a 7-Eleven problem?
GetHuman-367301: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-367301: I'd give them a two out of five on communication.
GetHuman: And what about 7-Eleven's ability to quickly and effectively address your problem?
GetHuman-367301: For that I would say one out of five.
GetHuman: And finally- any advice for other 7-Eleven customers?
GetHuman-367301: Call them early in the day or late. Don't forget any personal or account information you might need for 7-Eleven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-367301 taken from his 7-Eleven customer service problem that occurred on November 18th, 2017.