7-Eleven: i asking Staff(*******)at store(****) got sell...
A 7-Eleven customer review by GetHuman user ~Mr.Tan from November 20th, 2017
Background on ~Mr.Tan's case
GetHuman: ~Mr.Tan - can you tell our other 7-Eleven customers when your case took place?
~Mr.Tan: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to 7-Eleven, and if so, how?
GetHuman: And which of these common 7-Eleven customer issues best describes the reason you wanted to talk to them?
(Shows ~Mr.Tan a list of common 7-Eleven problems)
~Mr.Tan: "Warranty claim" was why I was trying to call.
~Mr.Tan's review of 7-Eleven customer service
GetHuman: So how would you sum up your experience for GetHuman's 7-Eleven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mr.Tan: i asking Staff(*******)at store(****) got sell tron top and she litsen tune talk and giving tunetalk topup,before i got asking him*her is *** tron topup.him*her said yes.i pay and back home and try reload cant reload.i return back and need exchange to cash or anything but him*her said cannot.
GetHuman: Let's quantify your experience contacting 7-Eleven. On a scale of 1 to 5, how easy is it go get help on a 7-Eleven problem?
~Mr.Tan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mr.Tan: I'd give them a one out of five on communication.
GetHuman: And what about 7-Eleven's ability to quickly and effectively address your problem?
~Mr.Tan: For that I would say two out of five.
GetHuman: And finally- any advice for other 7-Eleven customers?
~Mr.Tan: Call them early in the day or late. Don't forget any personal or account information you might need for 7-Eleven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mr.Tan taken from his 7-Eleven customer service problem that occurred on November 17th, 2017.