ABCMouse: yo quiero cancelar mi servicio x q me estan cob...

A ABCMouse customer review by GetHuman user ~ricardo martinez mote from November 26th, 2017

Background on ~ricardo martinez mote's case

GetHuman: ~ricardo martinez mote - can you tell our other ABCMouse customers when your case took place?
~ricardo martinez mote: Yup. It was late at night, on November 23rd.
GetHuman: Did you reach out to ABCMouse, and if so, how?
~ricardo martinez mote: I used the 800-633-3331 number I found for on the GetHuman ABCMouse customer phone number page I was on: ABCMouse Customer Service Phone Number
GetHuman: And which of these common ABCMouse customer issues best describes the reason you wanted to talk to them?
(Shows ~ricardo martinez mote a list of common ABCMouse problems)
~ricardo martinez mote: "Cancel Account" was why I was trying to call.

~ricardo martinez mote's review of ABCMouse customer service

GetHuman: So how would you sum up your experience for GetHuman's ABCMouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ricardo martinez mote: yo quiero cancelar mi servicio x q me estan cobrando sin tener yo el servicio nesesito una respuesta
GetHuman: Let's quantify your experience contacting ABCMouse. On a scale of 1 to 5, how easy is it go get help on a ABCMouse problem?
~ricardo martinez mote: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ricardo martinez mote: I'd give them a five out of five on communication.
GetHuman: And what about ABCMouse's ability to quickly and effectively address your problem?
~ricardo martinez mote: For that I would say one out of five.
GetHuman: And finally- any advice for other ABCMouse customers?
~ricardo martinez mote: Call them early in the day or late. Don't forget any personal or account information you might need for ABCMouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ricardo martinez mote taken from his ABCMouse customer service problem that occurred on November 23rd, 2017.

ABCMouse

2.90 of 5 stars | 104 reviews

~ricardo martinez mote's ABCMouse Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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