AEP (TX): Phone woman Morgan was excellent, handled my ca...
A AEP (TX) customer review by GetHuman user GetHuman-173942 from November 10th, 2017
Background on GetHuman-173942's case
GetHuman: GetHuman-173942 - can you tell our other AEP (TX) customers when your case took place?
GetHuman-173942: Yeah. It was middle of the night, on November 6th.
GetHuman: Did you reach out to AEP (TX), and if so, how?
GetHuman: And which of these common AEP (TX) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-173942 a list of common AEP (TX) problems)
GetHuman-173942: "Cancel service" was why I was trying to call.
GetHuman-173942's review of AEP (TX) customer service
GetHuman: So how would you sum up your experience for GetHuman's AEP (TX) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-173942: Phone woman Morgan was excellent, handled my call and answered all my questions , and let me know to call back to follow up with my service. Very helpful and friendly. Thanks, Manuel Garcia Harlingen ,Texas.
GetHuman: Let's quantify your experience contacting AEP (TX). On a scale of 1 to 5, how easy is it go get help on a AEP (TX) problem?
GetHuman-173942: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-173942: I'd give them a one out of five on communication.
GetHuman: And what about AEP (TX)'s ability to quickly and effectively address your problem?
GetHuman-173942: For that I would say four out of five.
GetHuman: And finally- any advice for other AEP (TX) customers?
GetHuman-173942: Call them early in the day or late. Don't forget any personal or account information you might need for AEP (TX) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-173942 taken from his AEP (TX) customer service problem that occurred on November 6th, 2017.