ALDO: Their ordering system *****.**Customers need to...
A ALDO customer review by GetHuman user ~Upset customer from November 20th, 2017
Background on ~Upset customer's case
GetHuman: ~Upset customer - can you tell our other ALDO customers when your case took place?
~Upset customer: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to ALDO, and if so, how?
GetHuman: And which of these common ALDO customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset customer a list of common ALDO problems)
~Upset customer: "Make a purchase" was why I was trying to call.
~Upset customer's review of ALDO customer service
GetHuman: So how would you sum up your experience for GetHuman's ALDO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset customer: Their ordering system *****.**Customers need to go to their nearest stores to re-shipped an order.**Their system don't have capabilities to re-process an order.
GetHuman: Let's quantify your experience contacting ALDO. On a scale of 1 to 5, how easy is it go get help on a ALDO problem?
~Upset customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset customer: I'd give them a two out of five on communication.
GetHuman: And what about ALDO's ability to quickly and effectively address your problem?
~Upset customer: For that I would say one out of five.
GetHuman: And finally- any advice for other ALDO customers?
~Upset customer: Call them early in the day or late. Don't forget any personal or account information you might need for ALDO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset customer taken from his ALDO customer service problem that occurred on November 12th, 2017.