AOL: i have called about ** times now. not top be ru...
A AOL customer review by GetHuman user ~A pissed customer from November 23rd, 2017
Background on ~A pissed customer's case
GetHuman: ~A pissed customer - can you tell our other AOL customers when your case took place?
~A pissed customer: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to AOL, and if so, how?
GetHuman: And which of these common AOL customer issues best describes the reason you wanted to talk to them?
(Shows ~A pissed customer a list of common AOL problems)
~A pissed customer: "Hacked Account" was why I was trying to call.
~A pissed customer's review of AOL customer service
GetHuman: So how would you sum up your experience for GetHuman's AOL customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A pissed customer: i have called about ** times now. not top be rude but at this point ***** aol.com every link i clicked every number i called all lead me back to this page.
GetHuman: Let's quantify your experience contacting AOL. On a scale of 1 to 5, how easy is it go get help on a AOL problem?
~A pissed customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A pissed customer: I'd give them a three out of five on communication.
GetHuman: And what about AOL's ability to quickly and effectively address your problem?
~A pissed customer: For that I would say two out of five.
GetHuman: And finally- any advice for other AOL customers?
~A pissed customer: Call them early in the day or late. Don't forget any personal or account information you might need for AOL to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A pissed customer taken from his AOL customer service problem that occurred on November 19th, 2017.