AWHR: This extention (***) is for some management bil...
A AWHR customer review by GetHuman user ~condo1 from November 13th, 2017
Background on ~condo1's case
GetHuman: ~condo1 - can you tell our other AWHR customers when your case took place?
~condo1: Yeah. It was morning, on November 4th.
GetHuman: Did you reach out to AWHR, and if so, how?
GetHuman: And which of these common AWHR customer issues best describes the reason you wanted to talk to them?
(Shows ~condo1 a list of common AWHR problems)
~condo1: "Repairs" was why I was trying to call.
~condo1's review of AWHR customer service
GetHuman: So how would you sum up your experience for GetHuman's AWHR customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~condo1: This extention (***) is for some management billing area for past due accounts, not for regular customer service. Phone number is fine, but need to choose option * and hold....
GetHuman: Let's quantify your experience contacting AWHR. On a scale of 1 to 5, how easy is it go get help on a AWHR problem?
~condo1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~condo1: I'd give them a one out of five on communication.
GetHuman: And what about AWHR's ability to quickly and effectively address your problem?
~condo1: For that I would say two out of five.
GetHuman: And finally- any advice for other AWHR customers?
~condo1: Call them early in the day or late. Don't forget any personal or account information you might need for AWHR to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~condo1 taken from his AWHR customer service problem that occurred on November 4th, 2017.