Abcunderwear.com: Can't get customer service online at all althou...

A Abcunderwear.com customer review by GetHuman user ~amylogan from November 25th, 2017

Background on ~amylogan's case

GetHuman: ~amylogan - can you tell our other Abcunderwear.com customers when your case took place?
~amylogan: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Abcunderwear.com, and if so, how?
~amylogan: I used a email I found on the GetHuman Abcunderwear.com customer service contact info page: Contact Abcunderwear.com Customer Service
GetHuman: And which of these common Abcunderwear.com customer issues best describes the reason you wanted to talk to them?
(Shows ~amylogan a list of common Abcunderwear.com problems)
~amylogan: "Returns" was why I was trying to contact.

~amylogan's review of Abcunderwear.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Abcunderwear.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amylogan: Can't get customer service online at all although I spent ** minutes trying. Need to cancel order no ****** ordered yesterday. Daughter doesn't need items. Total order: $**.**. Acknowledge cancellation ASAP so she won't have to send this order back.
GetHuman: Let's quantify your experience contacting Abcunderwear.com. On a scale of 1 to 5, how easy is it go get help on a Abcunderwear.com problem?
~amylogan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amylogan: I'd give them a five out of five on communication.
GetHuman: And what about Abcunderwear.com's ability to quickly and effectively address your problem?
~amylogan: For that I would say three out of five.
GetHuman: And finally- any advice for other Abcunderwear.com customers?
~amylogan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Abcunderwear.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amylogan taken from his Abcunderwear.com customer service problem that occurred on November 16th, 2017.

Abcunderwear.com

5.00 of 5 stars | 10 reviews

~amylogan's Abcunderwear.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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