Access Wireless: its hard to hear on my phone and speaker does...
A Access Wireless customer review by GetHuman user GetHuman-deniedma from December 7th, 2017
Background on GetHuman-deniedma's case
GetHuman: GetHuman-deniedma - can you tell our other Access Wireless customers when your case took place?
GetHuman-deniedma: Yeah. It was late at night, on November 30th.
GetHuman: Did you reach out to Access Wireless, and if so, how?
GetHuman: And which of these common Access Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-deniedma a list of common Access Wireless problems)
GetHuman-deniedma: "None of those really matches why I wanted to call Access Wireless that day." was why I was trying to call.
GetHuman-deniedma's review of Access Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Access Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-deniedma: its hard to hear on my phone and speaker does not always work
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-deniedma: it is hard to hear on my phone and the speaker does not always work on my phone and I just got my phone
GetHuman: Let's quantify your experience contacting Access Wireless. On a scale of 1 to 5, how easy is it go get help on a Access Wireless problem?
GetHuman-deniedma: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-deniedma: I'd give them a five out of five on communication.
GetHuman: And what about Access Wireless's ability to quickly and effectively address your problem?
GetHuman-deniedma: For that I would say five out of five.
GetHuman: And finally- any advice for other Access Wireless customers?
GetHuman-deniedma: Call them early in the day or late. Don't forget any personal or account information you might need for Access Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-deniedma taken from his Access Wireless customer service problem that occurred on November 30th, 2017.
Access Wireless
5.20 of 5 stars | 39 reviews
GetHuman-deniedma's Access Wireless Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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