Acorn Stairlifts: its saturday i was told i had to wait until nex...
A Acorn Stairlifts customer review by GetHuman user GetHuman-402079 from November 24th, 2017
Background on GetHuman-402079's case
GetHuman: GetHuman-402079 - can you tell our other Acorn Stairlifts customers when your case took place?
GetHuman-402079: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Acorn Stairlifts, and if so, how?
GetHuman: And which of these common Acorn Stairlifts customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402079 a list of common Acorn Stairlifts problems)
GetHuman-402079: "Technical support" was why I was trying to call.
GetHuman-402079's review of Acorn Stairlifts customer service
GetHuman: So how would you sum up your experience for GetHuman's Acorn Stairlifts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402079: its saturday i was told i had to wait until next buesness da y my mothers lift quit working only * months old she needs it now not monday poor customer service if thats the best your company can do
GetHuman: Let's quantify your experience contacting Acorn Stairlifts. On a scale of 1 to 5, how easy is it go get help on a Acorn Stairlifts problem?
GetHuman-402079: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402079: I'd give them a three out of five on communication.
GetHuman: And what about Acorn Stairlifts's ability to quickly and effectively address your problem?
GetHuman-402079: For that I would say two out of five.
GetHuman: And finally- any advice for other Acorn Stairlifts customers?
GetHuman-402079: Call them early in the day or late. Don't forget any personal or account information you might need for Acorn Stairlifts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402079 taken from his Acorn Stairlifts customer service problem that occurred on November 15th, 2017.
Acorn Stairlifts
2.00 of 5 stars | 3 reviews
GetHuman-402079's Acorn Stairlifts Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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