ActBlue: I gave a **.** donation for a petition have to...

A ActBlue customer review by GetHuman user GetHuman58452 from December 8th, 2017

Background on GetHuman58452's case

GetHuman: GetHuman58452 - can you tell our other ActBlue customers when your case took place?
GetHuman58452: Yup. It was middle of the night, on November 30th.
GetHuman: Did you reach out to ActBlue, and if so, how?
GetHuman58452: I used a help page I found on the GetHuman ActBlue customer service contact info page: Contact ActBlue Customer Service
GetHuman: And which of these common ActBlue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman58452 a list of common ActBlue problems)
GetHuman58452: "None of those really matches why I wanted to contact ActBlue that day." was why I was trying to contact.

GetHuman58452's review of ActBlue customer service

GetHuman: So how would you sum up your experience for GetHuman's ActBlue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman58452: I gave a **.** donation for a petition have to do with the election in G.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman58452: I donated **.** to an election that is going on in Georgia now. It is a one time donation. IT IS NOT THE BEGINNING ON A MONTHLY DONATION. I got an email thanking me for the beginning of a monthly donation.It is a one time donation. Gloria Savadow
GetHuman: Let's quantify your experience contacting ActBlue. On a scale of 1 to 5, how easy is it go get help on a ActBlue problem?
GetHuman58452: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman58452: I'd give them a two out of five on communication.
GetHuman: And what about ActBlue's ability to quickly and effectively address your problem?
GetHuman58452: For that I would say five out of five.
GetHuman: And finally- any advice for other ActBlue customers?
GetHuman58452: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ActBlue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman58452 taken from his ActBlue customer service problem that occurred on November 30th, 2017.

ActBlue

4.20 of 5 stars | 26 reviews

GetHuman58452's ActBlue Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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