Action Lane Furniture: The Mechanism on our recliner has been slowly d...
A Action Lane Furniture customer review by GetHuman user ~cdn from November 20th, 2017
Background on ~cdn's case
GetHuman: ~cdn - can you tell our other Action Lane Furniture customers when your case took place?
~cdn: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Action Lane Furniture, and if so, how?
GetHuman: And which of these common Action Lane Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~cdn a list of common Action Lane Furniture problems)
~cdn: "Returns" was why I was trying to call.
~cdn's review of Action Lane Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Action Lane Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cdn: The Mechanism on our recliner has been slowly deteriorating and I called to see what could be done. They are sending me a replacement. I am very happy with the service I received. I thought I would have to pay for it because we have had it quite awhile, it is under warranty. Yay!
GetHuman: Let's quantify your experience contacting Action Lane Furniture. On a scale of 1 to 5, how easy is it go get help on a Action Lane Furniture problem?
~cdn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cdn: I'd give them a five out of five on communication.
GetHuman: And what about Action Lane Furniture's ability to quickly and effectively address your problem?
~cdn: For that I would say five out of five.
GetHuman: And finally- any advice for other Action Lane Furniture customers?
~cdn: Call them early in the day or late. Don't forget any personal or account information you might need for Action Lane Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cdn taken from his Action Lane Furniture customer service problem that occurred on November 17th, 2017.