Adobe Systems: They are happy to take your money, then never w...

A Adobe Systems customer review by GetHuman user ~Hate Adobe Support from November 25th, 2017

Background on ~Hate Adobe Support's case

GetHuman: ~Hate Adobe Support - can you tell our other Adobe Systems customers when your case took place?
~Hate Adobe Support: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Adobe Systems, and if so, how?
~Hate Adobe Support: I used the 800-833-6687 number I found for on the GetHuman Adobe Systems customer phone number page I was on: Adobe Systems Customer Service Phone Number
GetHuman: And which of these common Adobe Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Hate Adobe Support a list of common Adobe Systems problems)
~Hate Adobe Support: "Cancel order" was why I was trying to call.

~Hate Adobe Support's review of Adobe Systems customer service

GetHuman: So how would you sum up your experience for GetHuman's Adobe Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hate Adobe Support: They are happy to take your money, then never want to deal with you. ***** them. Hate this company
GetHuman: Let's quantify your experience contacting Adobe Systems. On a scale of 1 to 5, how easy is it go get help on a Adobe Systems problem?
~Hate Adobe Support: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hate Adobe Support: I'd give them a four out of five on communication.
GetHuman: And what about Adobe Systems's ability to quickly and effectively address your problem?
~Hate Adobe Support: For that I would say one out of five.
GetHuman: And finally- any advice for other Adobe Systems customers?
~Hate Adobe Support: Call them early in the day or late. Don't forget any personal or account information you might need for Adobe Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hate Adobe Support taken from his Adobe Systems customer service problem that occurred on November 21st, 2017.

Adobe Systems

2.20 of 5 stars | 183 reviews

~Hate Adobe Support's Adobe Systems Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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