Air Canada: Never got through any numbers, tried on many oc...
A Air Canada customer review by GetHuman user ~Chocolate art from November 20th, 2017
Background on ~Chocolate art 's case
GetHuman: ~Chocolate art - can you tell our other Air Canada customers when your case took place?
~Chocolate art : Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Chocolate art a list of common Air Canada problems)
~Chocolate art : "Change Flight" was why I was trying to call.
~Chocolate art 's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chocolate art : Never got through any numbers, tried on many occasions Al's wrote two email and did not get a response on the first one and still waiting on the second one.
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~Chocolate art : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chocolate art : I'd give them a two out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~Chocolate art : For that I would say one out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~Chocolate art : Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chocolate art taken from his Air Canada customer service problem that occurred on November 11th, 2017.