This phone number is NOT for Air Canada's custo...
A Air Canada customer review by GetHuman user ~Avoid Air Canada from November 11th, 2017
Background on ~Avoid Air Canada's case
GetHuman: ~Avoid Air Canada - can you tell our other Air Canada customers when your case took place?
~Avoid Air Canada: Yes I can. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Avoid Air Canada a list of common Air Canada problems)
~Avoid Air Canada: "Baggage problem" was why I was trying to call.
~Avoid Air Canada's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Avoid Air Canada: This phone number is NOT for Air Canada's customer service. This is Reservations ONLY (and via an Indian call center no less). There is NO Air Canada customer services phone number, i.e. no human being to speak to about issues with Air Canada. You will only be referred to their website and email forms for wrongful charges and*or complaints for which you're told to only expect a response within * - ** business days. I'm at just over one week and still counting. . .
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~Avoid Air Canada: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Avoid Air Canada: I'd give them a two out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~Avoid Air Canada: For that I would say three out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~Avoid Air Canada: Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Avoid Air Canada taken from his Air Canada customer service problem that occurred on November 5th, 2017.