I have an issue with Airtel
A Airtel customer review by GetHuman user GetHuman129086 from December 10th, 2017
Background on GetHuman129086's case
GetHuman: GetHuman129086 - can you tell our other Airtel customers when your case took place?
GetHuman129086: Yeah. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Airtel, and if so, how?
GetHuman: And which of these common Airtel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman129086 a list of common Airtel problems)
GetHuman129086: "Recharge Account" was why I was trying to call.
GetHuman129086's review of Airtel customer service
GetHuman: So how would you sum up your experience for GetHuman's Airtel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman129086: I have an issue with Airtel
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman129086: They are not giving me *** plan for ** days and instead gave me *** for ** days and said that ** days plan is not valid for me,where as all my friends have for ** days. They are robbing me
GetHuman: Let's quantify your experience contacting Airtel. On a scale of 1 to 5, how easy is it go get help on a Airtel problem?
GetHuman129086: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman129086: I'd give them a one out of five on communication.
GetHuman: And what about Airtel's ability to quickly and effectively address your problem?
GetHuman129086: For that I would say four out of five.
GetHuman: And finally- any advice for other Airtel customers?
GetHuman129086: Call them early in the day or late. Don't forget any personal or account information you might need for Airtel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman129086 taken from his Airtel customer service problem that occurred on December 3rd, 2017.