All4cellular.com: Worst Customer Service EVER!!! I ordered a batt...
A All4cellular.com customer review by GetHuman user ~Joe from November 20th, 2017
Background on ~Joe's case
GetHuman: ~Joe - can you tell our other All4cellular.com customers when your case took place?
~Joe: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to All4cellular.com, and if so, how?
GetHuman: And which of these common All4cellular.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe a list of common All4cellular.com problems)
~Joe: "Warranty claim" was why I was trying to call.
~Joe's review of All4cellular.com customer service
GetHuman: So how would you sum up your experience for GetHuman's All4cellular.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe: Worst Customer Service EVER!!! I ordered a battery after I did a search for one to fit the Samsung Galaxy II. It is the wrong battery. I realized it right away and emailed twice and called once. No answer. Told them I was willing to pay the difference for the correct one. Just got my order and the wrong battery. Very dissatisfied with their customer service!!!! Tried to write a review so others don't make the same mistake on the battery and it won't let me post. Reviews on website are FALSE!!!
GetHuman: Let's quantify your experience contacting All4cellular.com. On a scale of 1 to 5, how easy is it go get help on a All4cellular.com problem?
~Joe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe: I'd give them a five out of five on communication.
GetHuman: And what about All4cellular.com's ability to quickly and effectively address your problem?
~Joe: For that I would say five out of five.
GetHuman: And finally- any advice for other All4cellular.com customers?
~Joe: Call them early in the day or late. Don't forget any personal or account information you might need for All4cellular.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe taken from his All4cellular.com customer service problem that occurred on November 14th, 2017.