Allegiant: BEWARE! My son caught a bug the day of his flig...
A Allegiant customer review by GetHuman user ~Concerned from November 19th, 2017
Background on ~Concerned 's case
GetHuman: ~Concerned - can you tell our other Allegiant customers when your case took place?
~Concerned : Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Concerned a list of common Allegiant problems)
~Concerned : "Special Request" was why I was trying to call.
~Concerned 's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Concerned : BEWARE! My son caught a bug the day of his flight which included with vomiting and diarrhea. We explained to them that it was highly contagious they said that "the policy was if he didn't catch the flight you loose all of our money and it doesn't matter if he was contagious that he needs to catch the flight" I just can't believe that this airline is willing to put its passengers at risk to an $*** ticket from LA to Seattle! We don't care about the money but for them to say this is unexceptionable!
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Concerned : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Concerned : I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Concerned : For that I would say three out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Concerned : Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Concerned taken from his Allegiant customer service problem that occurred on November 13th, 2017.