Allegiant: I need to cancel for medical reasons, which wer...
A Allegiant customer review by GetHuman user ~Judith Murphy from November 14th, 2017
Background on ~Judith Murphy's case
GetHuman: ~Judith Murphy - can you tell our other Allegiant customers when your case took place?
~Judith Murphy: Yes I can. It was evening, on November 8th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Judith Murphy a list of common Allegiant problems)
~Judith Murphy: "Make a booking" was why I was trying to call.
~Judith Murphy's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judith Murphy: I need to cancel for medical reasons, which were not apparent when I made the reservation. Now the cancel fee is more than the tickets. That does not seem right. Please contact me at *****@***.com. I am not happy at all with this, have flown Allegiant before and not been so unhappy. Judith Murphy
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Judith Murphy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judith Murphy: I'd give them a four out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Judith Murphy: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Judith Murphy: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judith Murphy taken from his Allegiant customer service problem that occurred on November 8th, 2017.