Allegiant: I waited in the airport for * hours on ****** f...
A Allegiant customer review by GetHuman user GetHuman-376725 from November 26th, 2017
Background on GetHuman-376725's case
GetHuman: GetHuman-376725 - can you tell our other Allegiant customers when your case took place?
GetHuman-376725: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-376725 a list of common Allegiant problems)
GetHuman-376725: "Refund Flight" was why I was trying to call.
GetHuman-376725's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-376725: I waited in the airport for * hours on ****** for my flight from Niagara Falls to Punta Gorda, Fla. It was delayed * times and then finially cancelled. The next day, I was booked on a flight to leave at *:**. Its *:**, still no flight boarding. WTF!! I have missed two days out of my trip. They want to offer me a voucher which I don't need or want. I think they owe me my full price back for all my inconvenience and costs to myself for their inconsiderate planning.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
GetHuman-376725: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-376725: I'd give them a five out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
GetHuman-376725: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
GetHuman-376725: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-376725 taken from his Allegiant customer service problem that occurred on November 16th, 2017.