Allegiant: My *rd call, they finally answered. I also trie...
A Allegiant customer review by GetHuman user ~Annoyed from November 27th, 2017
Background on ~Annoyed's case
GetHuman: ~Annoyed - can you tell our other Allegiant customers when your case took place?
~Annoyed: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed a list of common Allegiant problems)
~Annoyed: "Missing item" was why I was trying to call.
~Annoyed's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed: My *rd call, they finally answered. I also tried live chat and email...live chat not available & no return email. customer service rep was really rude because I wanted to cancel. Got a voucher for later trip, but after I use that I will never fly Allegiant again.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Annoyed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed: I'd give them a two out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Annoyed: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Annoyed: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed taken from his Allegiant customer service problem that occurred on November 21st, 2017.