My experience with trying to contract Allegiant...
A Allegiant customer review by GetHuman user ~Pleb from November 20th, 2017
Background on ~Pleb's case
GetHuman: ~Pleb - can you tell our other Allegiant customers when your case took place?
~Pleb: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Pleb a list of common Allegiant problems)
~Pleb: "Baggage problem" was why I was trying to call.
~Pleb's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pleb: My experience with trying to contract Allegiant over the phone (over many years) as shown me that Allegiant DOES NOT prefer to communicate with their customer over the phone. I believe Alleginats bottom is profit NOT saving customers money( we all walking money bags to them). if take into account all it is not a discount.*ABOVE ALL: Do not take it be presistent**. simple question that require no action * use CHAT**. Email**. Mail (registered)**. Small claim court (law state can file from customer area)**Note use credit card on ticket purchase*document all calls ( * hr wait time) emails (** hrs response)*and contact credit card companY to cancel charge. *READ*http:**elliott.org*help*how-to-fix-your-trip**READ:*http:**elliott.org*contacts*allegiant-air*
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Pleb: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pleb: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Pleb: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Pleb: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pleb taken from his Allegiant customer service problem that occurred on November 13th, 2017.