Allegiant: Paid extra for a seat. Was told by the flight...
A Allegiant customer review by GetHuman user ~disgusted from November 23rd, 2017
Background on ~disgusted's case
GetHuman: ~disgusted - can you tell our other Allegiant customers when your case took place?
~disgusted: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted a list of common Allegiant problems)
~disgusted: "Baggage Problem" was why I was trying to call.
~disgusted's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted: Paid extra for a seat. Was told by the flight attendant that I could not sit in it and to call customer service for a refund. Tried calling several times. Finally talked to a human who said she could not help, that we should try writing to customer relations. decided to write here instead. The money you save on allegiant does not seem worth it.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~disgusted: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted: I'd give them a three out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~disgusted: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~disgusted: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted taken from his Allegiant customer service problem that occurred on November 18th, 2017.