Allegiant: Was odd. I fully intended to book a certain da...
A Allegiant customer review by GetHuman user ~thegladiator989 from November 20th, 2017
Background on ~thegladiator989's case
GetHuman: ~thegladiator989 - can you tell our other Allegiant customers when your case took place?
~thegladiator989: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~thegladiator989 a list of common Allegiant problems)
~thegladiator989: "Change flight" was why I was trying to call.
~thegladiator989's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thegladiator989: Was odd. I fully intended to book a certain day, but somehow, a different day got booked. I was wondering if this was my error as I didn't want the date that was selected. I read of someone else having their date changed so not sure if it's my fault or the airline website's fault. Either way, because I didn't catch the error until after ** hours had passed, they would do nothing for me. Very disappointed :(.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~thegladiator989: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thegladiator989: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~thegladiator989: For that I would say five out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~thegladiator989: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thegladiator989 taken from his Allegiant customer service problem that occurred on November 17th, 2017.