Allegiant: Why do you even care about a review? Your servi...
A Allegiant customer review by GetHuman user ~Ex-Allegiant Customer from November 25th, 2017
Background on ~Ex-Allegiant Customer's case
GetHuman: ~Ex-Allegiant Customer - can you tell our other Allegiant customers when your case took place?
~Ex-Allegiant Customer: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Ex-Allegiant Customer a list of common Allegiant problems)
~Ex-Allegiant Customer: "Refund Flight" was why I was trying to call.
~Ex-Allegiant Customer's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ex-Allegiant Customer: Why do you even care about a review? Your service is awful and every other review on this web site confirms it. No help whatsoever. Last trip for me on Allegiant.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Ex-Allegiant Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ex-Allegiant Customer: I'd give them a five out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Ex-Allegiant Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Ex-Allegiant Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ex-Allegiant Customer taken from his Allegiant customer service problem that occurred on November 22nd, 2017.