Allegiant: wasted over * hours on the phone and the operat...
A Allegiant customer review by GetHuman user ~jeff brown from November 20th, 2017
Background on ~jeff brown's case
GetHuman: ~jeff brown - can you tell our other Allegiant customers when your case took place?
~jeff brown: Yes I can. It was late at night, on November 13th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~jeff brown a list of common Allegiant problems)
~jeff brown: "Make a booking" was why I was trying to call.
~jeff brown's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeff brown: wasted over * hours on the phone and the operator ignored my question and placed me on hold and then it hung up. Hate your airline !!!
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~jeff brown: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeff brown: I'd give them a five out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~jeff brown: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~jeff brown: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeff brown taken from his Allegiant customer service problem that occurred on November 13th, 2017.