Allvetmed.com: The medication never arrived. The company "forg...
A Allvetmed.com customer review by GetHuman user ~NY4 from November 12th, 2017
Background on ~NY4's case
GetHuman: ~NY4 - can you tell our other Allvetmed.com customers when your case took place?
~NY4: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to Allvetmed.com, and if so, how?
GetHuman: And which of these common Allvetmed.com customer issues best describes the reason you wanted to talk to them?
(Shows ~NY4 a list of common Allvetmed.com problems)
~NY4: "Returns" was why I was trying to call.
~NY4's review of Allvetmed.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Allvetmed.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NY4: The medication never arrived. The company "forgot" to mention that it is back-ordered and didn't care when I tool them the customer's health is relying on this. Wouldn't recommend ordering with them.
GetHuman: Let's quantify your experience contacting Allvetmed.com. On a scale of 1 to 5, how easy is it go get help on a Allvetmed.com problem?
~NY4: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NY4: I'd give them a three out of five on communication.
GetHuman: And what about Allvetmed.com's ability to quickly and effectively address your problem?
~NY4: For that I would say four out of five.
GetHuman: And finally- any advice for other Allvetmed.com customers?
~NY4: Call them early in the day or late. Don't forget any personal or account information you might need for Allvetmed.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NY4 taken from his Allvetmed.com customer service problem that occurred on November 4th, 2017.