Amana: It's been a long waiting period in between but...
A Amana customer review by GetHuman user ~jayrchou from November 17th, 2017
Background on ~jayrchou's case
GetHuman: ~jayrchou - can you tell our other Amana customers when your case took place?
~jayrchou: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Amana, and if so, how?
GetHuman: And which of these common Amana customer issues best describes the reason you wanted to talk to them?
(Shows ~jayrchou a list of common Amana problems)
~jayrchou: "Warranty claim" was why I was trying to call.
~jayrchou's review of Amana customer service
GetHuman: So how would you sum up your experience for GetHuman's Amana customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jayrchou: It's been a long waiting period in between but I do get the problem resolved.**min-begining**min-when checking the result for me.**min for transfer to another department*then drop call..
GetHuman: Let's quantify your experience contacting Amana. On a scale of 1 to 5, how easy is it go get help on a Amana problem?
~jayrchou: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jayrchou: I'd give them a five out of five on communication.
GetHuman: And what about Amana's ability to quickly and effectively address your problem?
~jayrchou: For that I would say five out of five.
GetHuman: And finally- any advice for other Amana customers?
~jayrchou: Call them early in the day or late. Don't forget any personal or account information you might need for Amana to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jayrchou taken from his Amana customer service problem that occurred on November 8th, 2017.