You would think "Amazon Local" would give you a...
A Amazon Local customer review by GetHuman user GetHuman-282610 from November 26th, 2017
Background on GetHuman-282610's case
GetHuman: GetHuman-282610 - can you tell our other Amazon Local customers when your case took place?
GetHuman-282610: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Amazon Local, and if so, how?
GetHuman: And which of these common Amazon Local customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-282610 a list of common Amazon Local problems)
GetHuman-282610: "Account Setup" was why I was trying to contact.
GetHuman-282610's review of Amazon Local customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon Local customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-282610: You would think "Amazon Local" would give you access to a specific Amazon fulfillment Center, but it actually connects you to a non local live customer service rep. I needed the weather hotline no. for the local fulfillment center near me to be able to hear a recorded message letting me know if they have closed the facility due to inclement weather. The rep apologized, saying he did not have resources available to him for local fulfillment centers.
GetHuman: Let's quantify your experience contacting Amazon Local. On a scale of 1 to 5, how easy is it go get help on a Amazon Local problem?
GetHuman-282610: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-282610: I'd give them a one out of five on communication.
GetHuman: And what about Amazon Local's ability to quickly and effectively address your problem?
GetHuman-282610: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon Local customers?
GetHuman-282610: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Local to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-282610 taken from his Amazon Local customer service problem that occurred on November 23rd, 2017.