Amazon: Customer service worker was polite, knowledgab...
A Amazon customer review by GetHuman user ~animal lover from November 24th, 2017
Background on ~animal lover's case
GetHuman: ~animal lover - can you tell our other Amazon customers when your case took place?
~animal lover: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~animal lover a list of common Amazon problems)
~animal lover: "Payment Arrangement" was why I was trying to call.
~animal lover's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~animal lover: Customer service worker was polite, knowledgable and patient. Great experience never a bad response when I needed help.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~animal lover: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~animal lover: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~animal lover: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~animal lover: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~animal lover taken from his Amazon customer service problem that occurred on November 17th, 2017.