Amazon: Good, but was sent to a specialist so overall i...
A Amazon customer review by GetHuman user ~Ur momz info from November 24th, 2017
Background on ~Ur momz info's case
GetHuman: ~Ur momz info - can you tell our other Amazon customers when your case took place?
~Ur momz info: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Ur momz info a list of common Amazon problems)
~Ur momz info: "Change order" was why I was trying to call.
~Ur momz info's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ur momz info: Good, but was sent to a specialist so overall it was good. Unfortunate that someone wasn't able to help me live.*Thank Amazon support people with bad grammar. Such as the rest of the internet.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Ur momz info: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ur momz info: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Ur momz info: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Ur momz info: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ur momz info taken from his Amazon customer service problem that occurred on November 22nd, 2017.