Amazon: This number got me to a person very fast and ti...
A Amazon customer review by GetHuman user ~Happy Mama from November 20th, 2017
Background on ~Happy Mama's case
GetHuman: ~Happy Mama - can you tell our other Amazon customers when your case took place?
~Happy Mama: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy Mama a list of common Amazon problems)
~Happy Mama: "Cancel service" was why I was trying to call.
~Happy Mama's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy Mama: This number got me to a person very fast and timely matter. They spoke to me like I was a person and was very polite.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Happy Mama: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy Mama: I'd give them a two out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Happy Mama: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Happy Mama: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy Mama taken from his Amazon customer service problem that occurred on November 11th, 2017.