Amazon: agent was helpful in trying to help me resolve...
A Amazon customer review by GetHuman user ~not happy from November 24th, 2017
Background on ~not happy's case
GetHuman: ~not happy - can you tell our other Amazon customers when your case took place?
~not happy: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common Amazon problems)
~not happy: "Technical support" was why I was trying to call.
~not happy's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: agent was helpful in trying to help me resolve my problem with this purchase ********************agent was very helpful in trying to help me resolve the problem with purchase,waiting for e-mail answer.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~not happy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~not happy: For that I would say three out of five.
GetHuman: And finally- any advice for other Amazon customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his Amazon customer service problem that occurred on November 18th, 2017.