Amazon: this phone number had gone always busy. *st tim...
A Amazon customer review by GetHuman user ~NIROJ KUMAR PATRA from November 25th, 2017
Background on ~NIROJ KUMAR PATRA's case
GetHuman: ~NIROJ KUMAR PATRA - can you tell our other Amazon customers when your case took place?
~NIROJ KUMAR PATRA: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~NIROJ KUMAR PATRA a list of common Amazon problems)
~NIROJ KUMAR PATRA: "Returns" was why I was trying to call.
~NIROJ KUMAR PATRA's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NIROJ KUMAR PATRA: this phone number had gone always busy. *st time made transction with you, but material received broken conditions .plz guide me to return*replace same.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~NIROJ KUMAR PATRA: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NIROJ KUMAR PATRA: I'd give them a two out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~NIROJ KUMAR PATRA: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~NIROJ KUMAR PATRA: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NIROJ KUMAR PATRA taken from his Amazon customer service problem that occurred on November 21st, 2017.