America's Car-Mart, Inc.: NOBODY ANSWERS! I call about twenty times in th...

A America's Car-Mart, Inc. customer review by GetHuman user ~Johnny from November 28th, 2017

Background on ~Johnny's case

GetHuman: ~Johnny - can you tell our other America's Car-Mart, Inc. customers when your case took place?
~Johnny: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to America's Car-Mart, Inc., and if so, how?
~Johnny: I used the 479-464-9944 number I found for on the GetHuman America's Car-Mart, Inc. customer phone number page I was on: America's Car-Mart, Inc. Customer Service Phone Number
GetHuman: And which of these common America's Car-Mart, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnny a list of common America's Car-Mart, Inc. problems)
~Johnny: "None of those really matches why I wanted to call America's Car-Mart, Inc. that day." was why I was trying to call.

~Johnny's review of America's Car-Mart, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's America's Car-Mart, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnny: NOBODY ANSWERS! I call about twenty times in the last * hours trying to get a hold of someone. I have an extremely important matter and their lack of service shows how happy they are to have you as a customer.
GetHuman: Let's quantify your experience contacting America's Car-Mart, Inc.. On a scale of 1 to 5, how easy is it go get help on a America's Car-Mart, Inc. problem?
~Johnny: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnny: I'd give them a one out of five on communication.
GetHuman: And what about America's Car-Mart, Inc.'s ability to quickly and effectively address your problem?
~Johnny: For that I would say three out of five.
GetHuman: And finally- any advice for other America's Car-Mart, Inc. customers?
~Johnny: Call them early in the day or late. Don't forget any personal or account information you might need for America's Car-Mart, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Johnny taken from his America's Car-Mart, Inc. customer service problem that occurred on November 22nd, 2017.

America's Car-Mart, Inc.

1.00 of 5 stars | 7 reviews

~Johnny's America's Car-Mart, Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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