American Funds: I have a QDRO with my ex husband that they rece...
A American Funds customer review by GetHuman user GetHuman-269323 from November 5th, 2017
Background on GetHuman-269323's case
GetHuman: GetHuman-269323 - can you tell our other American Funds customers when your case took place?
GetHuman-269323: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to American Funds, and if so, how?
GetHuman: And which of these common American Funds customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-269323 a list of common American Funds problems)
GetHuman-269323: "Get financial advice" was why I was trying to call.
GetHuman-269323's review of American Funds customer service
GetHuman: So how would you sum up your experience for GetHuman's American Funds customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-269323: I have a QDRO with my ex husband that they received almost a month ago. I STILL HAVE NOT GOTTEN "MY" MONEY !!! D o I have to hire an attorney to get "MY" money...YOU HAVE A COURT ORDER stop the red tape **** and give me MY MONEY!!! My ex has coworkers with millions of dollars invested with you. If this is how you snag and drag my little piece of the pie, how on earth does a Billion dollar company trust you to handle their million??? I am going to the CEO of both companies to let EVERYONE KNOW how this is being MIS HANDLED!!!!
GetHuman: Let's quantify your experience contacting American Funds. On a scale of 1 to 5, how easy is it go get help on a American Funds problem?
GetHuman-269323: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-269323: I'd give them a five out of five on communication.
GetHuman: And what about American Funds's ability to quickly and effectively address your problem?
GetHuman-269323: For that I would say five out of five.
GetHuman: And finally- any advice for other American Funds customers?
GetHuman-269323: Call them early in the day or late. Don't forget any personal or account information you might need for American Funds to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-269323 taken from his American Funds customer service problem that occurred on November 3rd, 2017.