American Home Shield: The only thing AHS cares about is getting your...

A American Home Shield customer review by GetHuman user ~AHS does not care about the yo from November 22nd, 2017

Background on ~AHS does not care about the yo's case

GetHuman: ~AHS does not care about the yo - can you tell our other American Home Shield customers when your case took place?
~AHS does not care about the yo: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to American Home Shield, and if so, how?
~AHS does not care about the yo: I used the 888-429-8247 number I found for on the GetHuman American Home Shield customer phone number page I was on: American Home Shield Customer Service Phone Number
GetHuman: And which of these common American Home Shield customer issues best describes the reason you wanted to talk to them?
(Shows ~AHS does not care about the yo a list of common American Home Shield problems)
~AHS does not care about the yo: "Overcharge/Strange charge" was why I was trying to call.

~AHS does not care about the yo's review of American Home Shield customer service

GetHuman: So how would you sum up your experience for GetHuman's American Home Shield customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AHS does not care about the yo: The only thing AHS cares about is getting your money into their pockets.Kept getting the run around, * days so far and counting. Keep getting told that repair VS replace is being reviewed by options.
GetHuman: Let's quantify your experience contacting American Home Shield. On a scale of 1 to 5, how easy is it go get help on a American Home Shield problem?
~AHS does not care about the yo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AHS does not care about the yo: I'd give them a five out of five on communication.
GetHuman: And what about American Home Shield's ability to quickly and effectively address your problem?
~AHS does not care about the yo: For that I would say two out of five.
GetHuman: And finally- any advice for other American Home Shield customers?
~AHS does not care about the yo: Call them early in the day or late. Don't forget any personal or account information you might need for American Home Shield to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AHS does not care about the yo taken from his American Home Shield customer service problem that occurred on November 14th, 2017.

American Home Shield

1.53 of 5 stars | 125 reviews

~AHS does not care about the yo's American Home Shield Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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